Shipping and return policies for The Newgate's Knocker

Shipping Info
Sent within 30 days with la Poste Suisse
Return Policy
Shipping Info:

How long will my order take to ship?
Orders are shipped within 30 days, the delivery time will be dictated by your location. Yes, we ship internationally.

How can I check my order status?
Just email shop@thenewgatesknocker.com with the name and email address used for the order.

What if I need to change my shipping address for an order?
Please email shop@thenewgatesknocker.com. If the order is still pending, we can change it, just please provide your PayPal transaction ID (you can find it in your receipt from PayPal, or by logging in to your PayPal account). If the order has already shipped, you will be notified when/if the order is returned. If you do not respond within 2 weeks, we will return the item(s) into our stock and refund the full amount of the order, less the shipping, and credit card transaction fees. If your package is re-shipped, you will be responsible for any additional shipping charges.

Return Policy
If there are any problems with your purchase, please email shop@thenewgatesknocker.com.